eDirect Agency and Insured Portal
Our Agency Portal allows Agency and policyholder staff the ability to access their business information 24/7. In this enhanced customer service environment it is now possible for agents and policyholders to find answers to their questions immediately. This real-time access eliminates the need for a call or an email, returning precious time to our clients for activities that are more productive. In addition to eDirect, Service American Indemnity Company has developed a new Customer Care Team dedicated to assist clients in navigating this new business tool. Below are few of the eDirect capabilities
- Policy Information
- Billing and Payment Information
- First Report of Injury
- Open Claims
- Loss Runs
- Business Reports
- New Business Submission and Quoting
- Loss Control Services
- Monthly Premium Reporting
We will be continually adding new features and reports to the system to help agents analyze and improve their business. Contact us regarding eDirect Services.