eDirect Agency and Insured Portal

Our Agency Portal allows Agency and policyholder staff the ability to access their business information 24/7. In this enhanced customer service environment it is now possible for agents and policyholders to find answers to their questions immediately. This real-time access eliminates the need for a call or an email, returning precious time to our clients for activities that are more productive. In addition to eDirect, Service American Indemnity Company has developed a new Customer Care Team dedicated to assist clients in navigating this new business tool. Below are few of the eDirect capabilities

  • Policy Information
  • Billing and Payment Information
  • First Report of Injury
  • Open Claims
  • Loss Runs
  • Business Reports
  • New Business Submission and Quoting
  • Loss Control Services
  • Monthly Premium Reporting

We will be continually adding new features and reports to the system to help agents analyze and improve their business. Contact us regarding eDirect Services.